Shipping policy
Shipping Policy
At Ladies Aura, we work hard to ensure your order is processed smoothly and delivered on time. Please read below for details on our shipping process.
📦 Order Processing
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All orders are processed within 1–3 business days (excluding weekends and holidays).
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Once your order is shipped, you will receive a tracking number via email.
🌍 Shipping Times
We currently ship worldwide, with the following estimated delivery times:
| Location | Estimated Delivery Time |
|---|---|
| United States | 7–15 business days |
| Canada | 7–20 business days |
| United Kingdom | 7–15 business days |
| Australia | 8–20 business days |
| Other Countries | 10–25 business days |
Please note: Delivery times may vary depending on your location and customs clearance.
🚚 Shipping Rates
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Free standard shipping on all orders over $50 USD.
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Orders under $50: Shipping fees will be calculated at checkout based on location.
⚠️ Delays & Customs
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We are not responsible for delays caused by the shipping carrier, weather conditions, or customs processing.
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Import duties or taxes (if applicable) are the responsibility of the customer.
❓Missing or Lost Packages
If your package hasn’t arrived within the estimated time frame:
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First, check the tracking information.
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If there’s no update for more than 7 business days, please contact us at Aura.customer.service@outlook.com and we’ll be happy to assist.